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⏰ Response Time
We typically respond to all inquiries within 24-48 business hours. For urgent technical issues, please include "URGENT" in your subject line.
🤝 Partnerships
Interested in partnering with PTM Software? We're always open to collaboration opportunities that align with our mission.
partnerships@ptm.softwareFrequently Asked Questions
Is PTM Video Downloader free to use?
Yes! Our video downloader is completely free with no hidden fees, subscription requirements, or premium tiers. All features are available to everyone.
How accurate is the Stock Screener data?
We source our data from reliable market data providers with real-time updates. However, for investment decisions, we always recommend verifying with multiple sources and consulting a financial advisor.
Can I use your tools on mobile devices?
Absolutely! All our tools are fully responsive and optimized for desktop, tablet, and mobile devices. No app download required—just access through your browser.
Do you collect personal data?
We collect minimal data necessary to operate our services. We never sell your data or share it with third parties. See our Privacy Policy for complete details.
Do you offer custom software development?
Yes! We offer custom software development services including web applications, mobile apps, APIs, and cloud solutions. Contact us for a free consultation.
How do I report a bug or issue?
Please email us at support@ptm.software with details about the issue, including what you were trying to do and any error messages you saw. Screenshots are helpful!